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Pricing and Billing
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will a requested credit appear on my account?
  Credits may take 10-14 business days from the time we receive, evaluate, and approve any credit.
When will I be charged?
  You may be charged within 48 hours prior to shipment of a standard item(s), and prior to starting any order for custom goods.

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